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Apex require 1x Customer Liaison Officer for a new project in Niddrie, Edinburgh.
Start date: Monday 8th January 8am
Pay rate: £15 per hour
Shifts: Monday to Friday 8am-4.30pm
Duration: 6 months
Previous experience in a similar role required.
Duties will include:
* Being the first point of contact for clients, families and other services involved for any information required, feedback, requests and/or complaints. Using proper professional procedure to resolve issues.
* Monitor, coordinate and resolve clients’ complaints.
* Good I.T skills
* Effectively manage and prioritise a busy workload.
* Excellent organisational and communication skills.
* High professional standards
* Polite and friendly yet professional manner
* Fluent English speaker
* Positive team attitude
If you are interested please contact Stephen on the details provided