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Job Role: Customer Service Advisor

Location: Thurmaston

Salary: Up to £23,500k Per Annum

The Company:

Our client is provider of bathroom and shower fittings for both commercial and residential properties. They are looking to add to their team and bring on a customer call advisor for their small team in Thurmaston.

The Candidate:

We are looking for an organised and proactive call handler, with a customer service background, who can foster the ability to deal issues promptly and courteously.

The ideal candidate will have:

Customer service experience essential.
Proficient in Microsoft / Excel applications.
Maintains own level of competence.
Good telephone MannerThe role includes but is not limited to:

Answering the phones in a proficient manner
Emails responded to and up to date by end of the day.
Administration Tasks
processing Customer orders
Dealing with enquires and complaints in a professional MannerApply:

To apply for the Customer call advisor position, please send your CV to (url removed) or call Annika directly on (phone number removed)