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E-commerce Assistant, South Ockendon (Essex), £25,000 + Benefits

Are you ready to embark on an exhilarating career journey in the world of e-commerce? Do you thrive in a dynamic environment where every day presents new opportunities to learn, grow, and make a real impact? If you’re nodding, then we want YOU to join us as our next E-commerce Assistant! This is not just a job; it’s a chance to fuel your professional growth, master new skills, and be part of an ambitious team driving success in the digital marketplace.

About the Role: We’re on the lookout for a proactive, passionate, and driven E-commerce Assistant who’s eager to take their career to the next level. In this role, you’ll play a vital role in powering our online business, supporting our growth, and creating meaningful connections with our customers. If you’re ready to make a tangible impact and help us reach new heights, this is the perfect role for you!

Key Responsibilities - What You’ll Do to Drive Success:

1.

Product Management: Be the backbone of our product listings by assisting in managing, enhancing, and optimizing product details across multiple e-commerce platforms. You’ll help ensure our products are presented in a way that captures attention, converts visitors, and drives growth.

2.

Customer Support Excellence: Become a trusted point of contact for our customers. You’ll deliver exceptional customer service that doesn’t just resolve issues but delights our clients. Whether by phone or email, you’ll respond promptly and professionally, creating positive experiences that foster long-term loyalty.

3.

Order Processing: Keep the wheels of our business turning smoothly! Efficiently process and fulfill customer orders with precision and care, ensuring every order brings satisfaction and reflects our commitment to excellence.

4.

Marketing Magic: Play an essential role in supporting our marketing initiatives. From assisting with social media content to contributing to our email campaigns, you’ll help amplify our brand’s voice and expand our reach.

5.

Data Entry & Analysis: Accurate data fuels our decisions. You’ll maintain precise product information, perform insightful data analysis, and contribute to informed strategies that drive our success.

What We’re Looking For :

* Organizational Wizardry: You manage your time and tasks like a pro, ensuring every detail is accounted for and deadlines are met.

* Microsoft Office Proficiency: Excel is your playground - you know your way around spreadsheets and can quickly organize and analyze data.

* Sharp Attention to Detail: Nothing escapes your watchful eye; you ensure everything is correct, complete, and of the highest quality.

* Excellent Communicator: With a friendly telephone manner and clear written communication skills, you build rapport effortlessly.

* Eager to Grow: You’re not just here to do a job - you’re here to learn, grow, and seize every opportunity to advance your skills and career.

Why Join Us?

This isn’t just another role - it’s your stepping stone to an exciting future in e-commerce! We offer hands-on experience, opportunities to expand your knowledge, and a supportive team environment where your contributions are valued and celebrated. If you’re ready to make a difference, learn fast, and help us take our online business to new heights, apply now