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Senior Administrator
Leicester
£25,000-£28,000 DOE
* Are you looking for a varied role where you are the go-to person for facilities queries internally and externally?
* Do you thrive in fast-paced environments and excel at juggling multiple priorities with ease?
* Would you be keen to join a passionate and driven team who pride themselves on their customer focused approach?
The Company:
If you’re someone who is looking to join a dynamic team within an industry-leading, award-winning business, this could be the role for you! ER Recruitment are working with Precision Facilities Management to recruit a Senior Administrator to be an integral part of their team. As a business who prioritise their corporate values of passion, personal development and positive wellbeing – this is a fantastic opportunity to join a highly respected, growing brand.
Role & Responsibilities of the Senior Administrator:
* Delivering Excellence: Manage the help desk to ensure the smooth handling of client work requests and queries.
* Advanced Reporting: Create and issue MI reports using advanced Excel skills to provide actionable insights.
* Efficient Coordination: Log, assign, and manage work requests through the CAFM system, ensuring accurate updates and timely responses.
* Scheduling and Compliance: Maintain planned maintenance schedules, manage reactive requests, and ensure all compliance standards are met.
* Supplier and Client Liaison: Collaborate with suppliers to progress quotations, secure updates, and ensure job completions.
* Support On-the-Go: Attend client and supplier meetings on-site and assist Account Managers with larger-scale projects.
* Administration Support: Process invoices, update trackers, and manage shared drive documentation to keep everything running smoothly.
* On-Call Assistance: Be part of an out-of-hours rota to provide phone-based support.
About You as the Senior Administrator:
* Passion for customer service and an interest in facilities management.
* Proactive problem-solving skills and the ability to work autonomously and as part of a team.
* Strong communicator, experienced in liaising with stakeholders at all levels.
* Advanced skills in Microsoft Excel and proficiency across all MS Office packages.
* Eagerness to grow professionally, with a willingness to complete training and certifications.
* Organised, detail-oriented, and capable of handling multiple projects simultaneously.
* Full UK driving license required for occasional site visits.
What’s in it for you?
This is more than just a job—it’s an opportunity to be part of a supportive team where your skills are valued and your contributions directly impact the business’ success. With plenty of room for growth and development, this role is perfect for someone eager to make their mark in facilities management.
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
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