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Account Coordinator

£30,000 + Bonuses

Leamington Spa

Office based

Free parking onsite

We are excited to work with a global business who is recruiting for a dynamic and ambitious individual to join their team in Leamington Spa.

Do you consider yourself to be the Octopus of all thing administration and customer service?

If the answer is yes, we have the perfect role for you!

This position would suit a customer centric professional who enjoys dealing with a loyal customer base. This is a busy role where you will coordinate the day to day needs of a high value national customer base whilst providing administrative support to the Sales Director.

The role

Acting as the middle person between customers and suppliers coordinating their day-to-day needs

Working closely with the manufacturing team, getting real time updates on production of goods

Supporting the Sales Director with booking appointments, administration, pricing, service needs and more

Acting as the first point of contact for all phone calls and emails

Processing purchase orders and sales invoices

Liaising with suppliers for current pricing and product specification data sheets

Meticulous attention to detail is integral, specifically around artwork submission/sign off

Delivering world class customer service at all times

Preparing and sending samples to customers

Generating customer POs

Use of SAP daily

Order processing

Updating customers on deliveries/ logistics

Managing all administration relating to complaints and escalating them accordingly

Identifying customer buying signals, sharing these with the Sales Director

The candidate

Experience in a Sales Administration, Account Manager or a Coordinator role is desirable but not essential

Able to work with real time business changes

Attention to detail is integral with the ability to multitask

Strong communication skills both written and verbal

Previous experience using SAP preferred

A problem solver with the ability to come up with solutions

Positive outlook coupled with an eagerness to learn

Happy to work from the office

Graduates are welcome to apply

Interested? Please apply today