Login to Apply

BUSINESS ANALYST - HEALTH INSURANCE

Health Portal Modernisation

ROLE PURPOSE

We are recruiting Business Analyst who will support the ongoing improvement of our UK Insurance client's Health Insruance portal.

INTRODUCTION

Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion .

We are Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements.

DUTIES/RESPONSIBILITIES
Requirements and scope capture,
Understanding and mapping of insurance processes, ways of working, value chain,
Crafting of business requirements documents,
Collection of data about an organisation's operations to improve its systems and processes,
Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed,
Identifying problems and opportunities for change with the current business model, enabling processes, data and technology,
Options development and recommendations to company management,
Analysing the potential impact on the business of recommendations and creating business cases,
Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives,
Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc),
Act as a customer proxy for the development team during the development cycle of specific products,
Analyse new change needs, change requests, new requirements from third parties and customers/clients,
Translate requirements into functional and non-functional (performance) specifications,
Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers,
Design and detail of user stories to a point where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers,
Use development specifications to establish traceability from requirements to test cases,
Designing potential solutions to problems and opportunities,
Carrying out research and informing the design of the solution,
Preparing and delivering report of findings to senior stakeholders and leadership,
Managing risks, issues, with end-to-end impact assessment - mitigation. KEY SKILLS/EXPERIENCE
Senior BA with a background in transformation or modernisation, ideally from the Health Insurance sector,
Understanding of insurance processes, ways of working, value chain etc,
Excellent written and oral communication,
Facilitation skills and able to plan and conduct workshops,
Good Stakeholder Management skills,
Self-starter, proactive, independently work and be responsible,
Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project
Ability to work in a team but also work independently when required,
Ability to quickly understand the Business processes and map them out,
Excellent presentation skills/ visual representations BENEFITS

As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

EQUAL OPPORTUNITIES

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Life Insurance