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Operations Support Clerk | Leigh Sinton, Malvern | Full Time | £25,000 per annum

Our client is a leading provider of cold storage and refrigeration solutions for retail environments. We specialise in refurbishing refrigerated cabinets, freezer cabinets, and cold rooms to ensure optimal performance and energy efficiency. Their projects range from convenience stores to Supermarkets.

The successful candidate will be expected to support the Operations Department by reporting to the Operations Director, ensuring the smooth progression of all retail and contracts projects. This role involves coordinating all aspects of administration and providing customer service to both clients and colleagues as needed.

Are you the right person for the job?

Excellent customer service skills
Outstanding communication and people skills
Previous experience in administration
Attention to detail
Microsoft Teams, Excel and Word proficiency
What will your role look like?

Enter and maintain accurate data on the company system and customer-specific platforms
Utilise Sage software for data entry, financial tracking, and reporting
Manage and update company drives and project information trackers
Communicate with customers to secure bookings and address inquiries
Assist with project delivery, including coordinating resource bookings, transport, and accommodation where required
Process orders and submit details to finance upon project completion
General Responsibilities and Expected Standards
Maintain a high standard of customer service and care in your area of responsibility
Follow all Company policies and procedures
Ensure all work meets the high-quality standards set by the Company procedures or as directed by the Managing Director
Adhere to Health & Safety standards, including safe working practices. Report any equipment defects and follow safe practices to prevent endangerment of yourself or others
Carry out work with due regard for the environment, following the Company’s Environmental Policy procedures relevant to your role
What can you expect in return?

Pension scheme
Opportunities for professional development
Health and wellness benefits
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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