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Student hub advisor

22.5 hours per week (part time)

Wolverhampton

Monday-Friday

£22,769-£24,168

Temporary role

Do you have a passion for working in the education sector?

Do you have an Enhanced DBS?

The role:

We are currently recruiting a student hub advisor for one of our well-established clients in the education sector. On a day-to-day basis, you will be faced with many duties which will consist of delivering excellent and professional customer service in the student hub to a wide range of visitors and customers, promote the range of products and student hub services increasing student participation across all areas.

Key responsibilities (not limited too):

Respond to the needs of students/staff promptly, politely and efficiently.
Inform and advise financial support to students.
Have a clear understanding of the services that they offer.
Participate in open days, events and enrollments including during weekdays and evenings.
Handling in-person, online and telephone enquiries.
Liaise with students and staff members, passing on clear information when given.
Dealing with difficult or awkward customers in a calm professional manner.
Contribute to the student hub team to ensure professional status is maintained