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Job Title: Customer Service Representative - Technical Team

Location: Uxbridge / Parking on-site

Fully office based role

Start: Ideally as soon as possible

Salary: £25,000

Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organizational and problem-solving skills, we want to hear from you!

Customer Service Representative - Technical Team - Key Responsibilities:

* Act as the first point of contact for customers via phone and email

* Handle inbound calls and make outbound calls when necessary

* Provide clear, practical advice to customers

* Record detailed notes of all customer interactions

* Proactively assist customers with their queries

* Adhere to company procedures and processes

Customer Service Representative Requirements:

* Excellent customer service

* Strong organisational skills and the ability to multitask effectively

* Self-motivated, flexible, and willing to switch between tasks as needed

* Excellent telephone manner with strong verbal and written communication skills

* Passionate about delivering high-quality customer service

* Ability to show initiative and solve problems efficiently

Please apply now if you have the above experience.

Thank you and Good Luck