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Role Overview

My client are an established contractor operating across refurbishment, maintenance, new build and heritage sectors within the construction industry. They are seeking a proactive and detail-oriented Administrator to join their Repairs & Minor Works team. This role is essential in supporting the efficient delivery of maintenance and refurbishment projects, ensuring smooth operations and excellent customer service.​

Key Responsibilities

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Provide comprehensive administrative assistance to the Repairs & Minor Works team, including scheduling, documentation, and correspondence.

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Act as a point of contact for clients and stakeholders, addressing inquiries and coordinating appointments.

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Maintain accurate records of repairs, work orders, and project documentation.

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Assist in the preparation of reports, spreadsheets, and presentations for internal and external stakeholders.

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Ensure all activities comply with relevant regulations and company policies.

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Work closely with project managers, surveyors, and contractors to facilitate project delivery.

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Coordinate appointment scheduling and manage communications with clients and residents.

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Update and maintain client portals, ensuring information and performance data are accurate and up to date.

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Assign new work orders to appropriate trades and monitor progress.

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Ensure project completions are finalised and validated with necessary documentation.

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Collaborate with surveying teams on invoicing and account management processes

Essential Requirements

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Longevity with current or recent employer.

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Proven experience in an administrative role, preferably within the construction or maintenance sector.

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Strong organizational skills with the ability to manage multiple tasks simultaneously.

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Excellent verbal and written communication skills.

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Competence in Microsoft Office Suite, particularly Excel and Word.

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High level of accuracy and attention to detail in all tasks.​

Desirable Attributes

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Familiarity with repairs and maintenance processes.

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Experience with industry-specific software or databases.

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Ability to identify issues and propose effective solutions.​

Benefits Package

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Salary: £28,000 – £32,000 per annum.

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Company-contributed pension plan.

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Opportunities for career growth and training.​East Dulwich Forum

Application Process

If you are interested in this opportunity and believe you have the relevant experience then please apply with an up-to-date copy of your CV. All relevant candidates will be contacted in due course