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ServiceNow Senior Developer

2 Days Travel to Leeds office Tues / Wed with occasional travel to Manchester

SC Candidates

Permanent Opportunity

Position Overview

We are seeking a highly skilled & experienced ServiceNow Senior Developer with a passion for innovation. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow partner.

Key Responsibilities

Platform Development & Configuration:

* Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows.

* Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub.

Technical Leadership & Collaboration:

* Serve as a technical lead providing guidance & best practices.

* Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions.

* Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions.

Innovation & Continuous Improvement:

* Stay current with ServiceNow best practices & industry trends to promote innovation.

* Develop proof of concepts (POCs) for new ServiceNow features & capabilities.

* Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers).

System Administration & Support:

* Perform regular system & application maintenance, ensuring optimal performance & stability.

* Troubleshoot & resolve issues, providing timely & effective support to end-users.

* Conduct system audits (when required) & prepare comprehensive documentation.

Must Have Skills

* Able to commute to the central Leeds office.

* Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role.

* Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).

* Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).

* Good understanding of ServiceNow out of the box architecture.

* Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.

* ServiceNow Certified System Administrator (CSA).

* ITIL v4 qualified