Receptionist - University

London, Greater London
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About the Role

We are seeking a friendly, professional, and highly organized Receptionist to join the front-of-house team at a prestigious London university. This is an exciting opportunity to become the face of a vibrant and diverse academic community, providing exceptional service to students, staff, and visitors.

As the first point of contact, you will play a vital role in delivering a welcoming and efficient reception service while maintaining high standards of professionalism and confidentiality.

Key Responsibilities

* Greet and assist students, staff, and visitors with a warm and approachable demeanor.

* Manage incoming calls and emails, ensuring prompt and accurate responses or redirection.

* Maintain the reception area to ensure it is tidy, presentable, and stocked with relevant materials.

* Provide general administrative support, including handling mail, booking rooms, and updating records.

* Address general inquiries about university services and direct individuals to the appropriate departments.

* Support event coordination by assisting with logistics and providing on-the-day reception services.

* Monitor and report any health, safety, or security concerns in the reception area.

About You

To excel in this role, you will be:

* Customer-Focused: Committed to delivering an outstanding experience to all visitors and stakeholders.

* Organized: Able to prioritize tasks effectively and maintain a high standard of work in a busy environment.

* Professional: Confident in handling confidential information and delivering polished service.

* Team-Oriented: A strong communicator who works well with colleagues across various departments.

Skills & Experience Required

* Previous experience in a receptionist or customer service role.

* Excellent verbal and written communication skills.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Ability to work independently and as part of a team.

* A positive attitude and adaptability to handle diverse challenges.

What We Offer

* Competitive salary up to £27,000 per annum.

* Generous annual leave entitlement: 25 days plus bank holidays.

* A supportive and inclusive work environment.

* Opportunities for personal and professional development.

* Access to university facilities and staff benefits.

How to Apply

If you’re passionate about providing excellent service and thrive in a dynamic environment, we’d love to hear from you!

Join us and be part of a university that values diversity, excellence, and innovation

Job Info
CV-Library logo
Job Title:
Receptionist - University
Company:
CV-Library
Location:
London, Greater London
Salary:
£24000 - £27000 Per annum
Posted:
Nov 24th 2024
Closes:
Dec 25th 2024
Sector:
Hospitality & Hotels
Contract:
Permanent
Hours:
Full Time
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