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Field Service Engineer
Hours: Monday- Friday, 40 hours per week
Pay: £28,000 - £33,000
Location: Norfolk
Benefits:
Flexible working hours (around core hours), Full product training, Company Van & Fuel card, Laptop, Phone, ‘on the road lunch’, Private Medical insurance, Income protection, Life assurance, Pension – increasing with length of service, Quality and annual awards.
We are seeking a Field Service engineer who has experience in the repair and /or servicing of electro-mechanical equipment. You will be able to read diagrams and schematics and demonstrate a methodical approach to your work.
We are seeking candidates who are either based in the Norfolk area. You will be based from home and travelling to locations up to a hour away. You will be working on your own initiative however you will be part of a supportive team.
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.
What our client can offer you:
* Manage all service requests efficiently and effectively to ensure that customers receive a prompt and professional service and equipment downtime is minimised.
* Ensure that all equipment is maintained and repaired to the highest standard.
* Liaise with staff at the beginning and end of each visit to ensure that their expectations are met.
* Process and fully complete service orders using laptop.
* Develop excellent customer relationships with managers.
* Manage van stock.
* Escalate any quality issues to the engineering and quality teams.
* Maximise sales opportunities by providing excellent customer service- pass on any leads for new business to the sales team.
What we are looking for:
* Experience of repair or servicing electro-mechanical equipment, reading diagrams and schematics.
* Self-motivated and the ability to work well on your own initiative
* Demonstrate an organised and methodical approach to your work, keeping calm under pressure.
* Be solution focused with a passion for continuous improvement.
* Have a good standard of PC literacy and confidence with computer updates.
* Experience of Networks/Networked products.
So, are you ready for your next job? Hit on the apply button today
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy