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Insolvency Support
The Role
The “Insolvency Support” role is part of the Insolvency team and will report into the Senior Relationship Manager. The team are responsible for ensuring our clients receive outstanding service, developing deeper client relationships to ensure we are the first choice for the clients insolvency needs whilst ensuring opportunities to increase income are fully explored.
Responsibilities
* Support the Insolvency team through preparation for meetings, reports and client updates.
* Ensure that ongoing cases and being moved forward in line with client expectations.
* Provide regular updates to the client.
* Attend meetings both remotely and on site at clients and business premises.
* Request, review and understand financial information provided for the case.
* Present findings back to Insolvency team and Instructing client.
* Attend networking events where appropriate.
* Support wider CRM team as and when required.
* Knowledge, Skills, Experience
* The ideal candidate will have the following knowledge:
* Understanding of the banking and finance industry, knowledge of Invoice Finance would be
* an advantage.
* An understanding of financial information
* An understanding of potential impacts/influences on a debtors ledger in different scenarios
* Experience of customer/client relationship management.
* The ability to communicate effectively with peers of all levels.
* The ability to be a self-starter and manage own workload.
* The ability to prioritise workload.
* The ability to work in a fast paced environment.
Skills, Experience and Attitudes
* The ideal candidate will have the following:
* Ability to build relationships across peers of all levels.
* Great communication skills, excellent written and verbal skills.
* Hands-on, self-starter with an ability to work within deadlines.
* Ability to prioritise workloads and work autonomously.
* Work effectively within the wider Group.
* Adept at solving problems and possess strong analytical skills.
* Attention to detail.
* Passionate about process improvement.
* Consistently act as a team player.
Why work for us?
A great opportunity to work with a dynamic and growing team dedicated to delivering exceptional service to our clients in a thriving and fast paced environment at our Salford Head Office.
Competitive salary, annual reviews. Comprehensive benefits package which includes Private Healthcare, Cash Back scheme, 25 days plus bank holidays per year, Free parking and death in service.
On the job training and support will be provided.
Company car or allowance can be provided.
Competitive salary, negotiable depending on experience.
An exciting role that will allow the right candidate to shape the role as they wish