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Change Management and Communications Analyst

Reference Number - 79362

This Change Management and Communications Analyst will report to the Project Delivery Lead and will work within the Strategy & Regulation directorate based in our London office. You will be a permanent employee.

You will attract a salary of £44,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 26/09/2024

We also provide the following additional benefits

25 Days Annual Leave plus bank holidays

Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

Tenancy Loan Deposit scheme

Tax efficient benefits: cycle to work scheme

Season ticket loan

Occupational Health support

Switched On - scheme providing discount on hundreds of retailers products.

Discounted access to sports and social clubs

Employee Assistance Programme.

JOB PURPOSE

You will help ensure that our business wide process and system refresh projects are successful by increasing employee adoption and usage. You will focus on the people side of change, which involves supporting people to adopt the business processes changes, new applications and technology.

With a background in Change Management, you will work with the Project Delivery Lead to deliver the Change Management strategy, collaborate with important partners/champion networks and develop support materials. You will also use your experience developing communications to create comms content which will reach all areas of the business.

PRINCIPLE ACCOUNTABILITIES

Coordinate specific change management projects, as defined in the Change Management Plan

Update the Change Management and Comms Plan with the important partners

Prepare engagement materials

Support communication efforts by developing important communications.

Assess the change impacts by conducting impact analyses, assessing change readiness, and identifying important partners

Support training efforts by documenting requirements, supporting the delivery of training programmes.

NATURE & SCOPE

MAIN WORKING RELATIONSHIPS

All team members within Business Improvement team

Business Managers

IS Enterprise Systems team

IT Support team

Project Evolve Project Team

Project team members

SKILLS, QUALIFICATIONS & EXPERIENCE

Experience with change management processes

Change Management certified (e.g. Prosci or APMG)

Create a variety of communications, including:

E-mail comms

Presentations

Videos

Social media

Create messages to communicate with a variety of audiences

Maintain productive working relationships with a variety of partners, across multiple levels

Root cause analysis skills

Team player

Project management skills to manage change projects

Experience with large organisational changes

Experience in utilities

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

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We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace