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Role - Comms Ops Business Support

Salary - £120 - £125 per day

Job Purpose / Overview

The CommOps Business Support will administrate the effective and efficient provision of professional support services to a CommOps Programme Area and the wider management team. The job holder is expected to act primarily on their own initiative ensuring the smooth operation of the office and effectively managing senior stakeholder requirements. The role will require additional administrative responsibilities such as collecting data and data entry. The role may require additional administrative responsibilities such as helping with the running of the Training Centre.

Contextual Information

CommOps is comprised of the Commissioning Directorate and the Pre-Operations Function.

The role of Commissioning is to design and undertake tests, to determine if components and systems are capable of safe and reliable operation. To ensure that the plant can meet the business plan objectives and to hand over the station for commercial operations. Commissioning is comprised of Delivery, Authority, Operations and Maintenance.

The role of Pre-Operations is to ensure that the people are trained and that the equipment, facilities and documentation are ready for when the site starts generating electricity. Pre-Operations comprises of five programmes: Operations, Engineering, Work Management, Performance Improvement, and the Technical and safety Support Programme.

This role requires good organisational and administration skills.

Confidentiality when dealing with sensitive information
Compliance with health, safety, environment and other statutory requirements relevant to this role
Ability to work independently and be proactive
Ability to communicate effectively with various levels of the organisation and externally
Ability to deal with difficult and varying enquiries
Day-to-day contacts include managers, peers and clients. Close liaison with other Administrators will be essential.

Principal Accountabilities

Arrange meetings and co-ordinate booking of rooms, arrange travel, accommodation and hospitality as required.
Provide diary and itinerary management
Prepare meeting packs and record and produce minutes for key business meetings
Maintain data/records so that information is readily available and easily accessible
Maintain confidentiality of all information
Keep in touch with team members when they are working in other locations and report issues/ take actions for response as appropriate
Respond to phone/email enquiries to/ from wide range of external parties etc
Prepare letters, documents, ensure reports are well presented
Cover for reception in the Training Centre
Knowledge, Skills, Qualifications & Experience

Knowledge & Skills
Essential

Good organisational skills (flexible/organised/methodical)
Ability to work independently and be proactive
Excellent communication/interpersonal skills notably with various levels of the organisation and externally
The ability to work as an integral part of a team contributing to team success, communications and a positive working environment
Flexible approach with the ability to multi-task and work on own initiative
Previous team support experience
Discretion - confidentiality when dealing with sensitive information
Attention to detail with the ability to effectively manage tasks through to completion
General administrative knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems)
Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, Power Point