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Quality Manager

In support of a PE-backed, UK-headquartered, fast-growth, global, precision pressing and stamping manufacturer and distributor, we are seeking a new Quality Manager to continue the business’s focus on process, product and auditable quality across a variety of sectors including automotive, medical and industrial.  You will need to have detailed exposure of working with IATF16949 as well as ISO14001.

Based in Kingswinford, your job purpose is the management and responsibility for the Quality function and Quality Management System, ensuring that processes and manufactured products fully comply with and exceed customer expectations and all relevant certification bodies.  This is an urgent requirement.

Key Responsibilities include:

Internal Quality responsibilities
Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies (IATF16949,ISO9000 and ISO13485)
Undertake internal and process audits of the Quality Management System (QMS)
Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
Introduce new systems and procedures where appropriate.
Establish and refine quality sign-off instructions, standards and documentation
Champion a program for the implementation and sustainment of a safety first, environmentally aware and continuous improvement culture
Set department objectives/KPIs and review and assess ongoing performance of direct reports
Report against agreed quality metrics monthly
Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
Monitor the completion of tasks and ensure good performance and record on appropriate systems
Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters
Provide technical expertise to the team
Supplier Quality responsibilities
Manage the audit program as well as supplier development and improvement
Review and improve new and existing suppliers in line with company procedures and requirements
Management and approval of supplier PPAP and supplier changes.
Review supplier non-conformances and work with suppliers to close out issues (8D, 5 Why)
Liaise with customers regarding supply of defective material
Customer Quality responsibilities
Review and respond to customer complaints putting in containment actions, full analysis, as well as implementing short-term and long-term countermeasures
Lead improvement / corrective action processes in responses to customer concerns.
Key Relationships:

Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance:

General Manager
Technical Director
Supply Chain Manager
PVV Metrology Engineer
Manufacturing Staff
Customers
Suppliers
Engineering
Education / Qualifications / Experience / Skills / Competancies:

Relevant manufacturing/engineering degree is preferred, or HND, BTEC
Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
Membership of an industry related professional body would be advantageous
Six Sigma/Lean Manufacturing skills
Experience of IATF16949 standard (essential)
Experience of ISO 13485 (if possible)
Experience required:
Significant experience in a high-volume manufacturing environment, preferably automotive
Experience of dealing with customers and suppliers
Simultaneously managing multi projects
Developing excellent customer relationships
8D root cause analysis
Skills/Competencies:
Good communication skills
Good organisational skills
Desire to achieve excellence in customer satisfaction.
Advanced problem solving
If you feel you have the experience and awareness to support this active role, then please apply.  This role is supported by strong permanent salary and benefits.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included