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Our client, a prominent player in the HR and administration sector, is currently seeking a dedicated Sales Administrator for a fixed-term position. This role is pivotal in ensuring smooth sales operations and customer satisfaction through meticulous administrative support and excellent customer service.

Key Responsibilities:

Handle enquiries from customers regarding products, services and order status
Respond to customer inquiries and resolve issues in a timely manner
Ensure customer information is accurate and up to date in company records
Provide administration support for quotations of all new projects
Liaise with material control and manufacturing departments for delivery promises
Book out service exchanges, repair transmissions, and spring couplings
Input and book out spare part orders
Maintain up-to-date records on outstanding transmissions with customers
Process and track sales orders, ensuring timely delivery and customer satisfaction
Support the warranty claim system in collaboration with other team members and the service team
Carry out back-to-back ordering for parts from Germany when required
Liaise with Germany to progress urgent orders
Assist in other company projects or tasks as and when required

Job Requirements:

Experience in technical mechanical sales administration
Experience of dealing directly with customers
Commercial acumen
Good telephone manner
Proficiency in Microsoft Excel and Word
Excellent communication skills
Strong organisational and multi-tasking skills

Benefits:

Fixed-term position with potential opportunities for career growth
Engaging and dynamic work environment
Opportunity to work closely with a variety of departments
Comprehensive employee benefits package
If you have a background in sales administration and are eager to contribute to a thriving team, we would love to hear from you. Apply now to join our client's dedicated HR and administration team