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Online Sales Executive

Hours: 8:30 – 17:30 | As a busy online retailer, our client are open 7 days a week so weekend work will be required on a rota basis

Salary: Up to £29,000 per annum

Location: Ashbourne

Contract Type: Permanent

Benefits: Team bonus scheme, employee discount and free parking

Due to continued growth and expansion we are currently looking to recruit an Online Sales Executive to join our client based in Ashbourne on a permanent basis.

Essential Duties and Responsibilities:

* Convert client product inquiries into successful sales.

* Generate and manage leads and sales through email, live chat, and telephone communication.

* Respond to customer inquiries by providing detailed information about products and services.

* Process payments, negotiate sales, and confirm customer orders.

* Provide after-sales support by managing customer returns and transforming them into positive outcomes for future purchases.

* Make recommendations to management regarding sales strategies to align with current market trends.

* Collaborate with relevant internal departments to coordinate sales activities effectively.

Experience and Skills:

* Proven experience in sales, ideally in an online environment.

* A strong drive to succeed, with a keen willingness to learn and grow professionally while consistently exceeding customer expectations.

* Demonstrated ability to meet and report on performance against set KPIs.

* Experience in working collaboratively with multiple departments within a company.

* Excellent written and verbal communication skills.

* Ability to work efficiently under tight deadlines in a dynamic sales environment.

* Experience with luxury goods is a plus but not essential