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Our client is a successful Altrincham business and they are looking for an administrator who will play a pivotal role in ensuring excellent customer service, processing orders and supporting the sales team.

This proactive role will not only involve day-to-day administrative tasks but also provide opportunities to assist in driving growth, enhancing customer relationships and contributing to customer engagement strategies.

Key Responsibilities:-

* Efficiently process customer purchase orders and supplier invoices.

* Manage and update the sales ledger, maintaining consistent communication with suppliers and customers.

* Raise, verify and send order acknowledgements and invoices.

* Build and nurture strong relationships with both suppliers and customers.

* Perform general administrative tasks such as managing shared inboxes and maintaining databases/spreadsheets.

* Support, if required, credit control and assist in resolving customer inquiries.

* Prepare customer quotations and support the sales team in securing new business.

* Proactively assist in various administrative and sales-related tasks as required to support the wider team.

Skills, Qualifications & Experience Required:-

* Experience in a customer service role, preferably within small to medium-sized businesses.

* Excellent interpersonal skills with the ability to foster positive relationships both internally and externally.

* Strong attention to detail with the ability to manage multiple tasks simultaneously.

* Able to work in a dynamic, fast-paced environment and handle shifting priorities.

* A pro-active, problem-solving mindset.

* Self-motivated, reliable and able to work collaboratively within a small team.

* Minimum GCASE Maths & English or equivalent.

* Proficiency in Microsoft Word and Excel is helpful.

* A strong commitment to customer satisfaction and a "can-do" attitude.

The hiring company employ professional, dedicated and customer-focused people. They reciprocate with exceptional loyalty and respect, providing an enjoyable and rewarding workplace. If you are interested in a role with real long-term opportunities, please send in an application as soon as possible