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My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized buisnesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote. There is no on call or out of hours work with this role.

Client Details

My client in a SaaS Company with offices globally Europe, the US and Asia. Their software is used by over a million users in Medium and Large sized businesses worldwide and you will be working in the application support team made up of 6 others. The UK Head Office is London but you can choose to work 100% Remote.

Description

Troubleshoot complex technical issues
Investigate the root cause of performance issues (SQL Database)
Work closely with clients
Write complex queries in SQL
Escalation point
Work closely with Engineering, QA and Product Management Profile

Must haves:

SQL
SSMS
Worked in a similar role ie Application Support / Technical Support / Application Development / Software Engineering
Strong communication skills
Client facing experience Nice to haves:

C#
Can speak a second language (French or German ideally!)Job Offer

100% Remote
25 days holiday
Progression
Vitality Healthcare
Flexible working