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Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices 

Salary : £25000 plus an opportunity to earn an additional 5% 
 
Hours :Monday – Friday, 37.5 hours and you will need to be flexible  between the hours of 8am and 6pm

A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries . Managing client accounts and relationships and no two enquiries will be the same 

As a Customer Service Executive you will be responsible for 

Assist customers with various enquiries via email and on the telephone
Managing business customer relationships 
Handle general customer communication from the initial point of contact through to completion
Manage complaints where required 
Liaising with third parties and internal departments to support each customer enquiry 
Transfer calls to relevant departments 
Complete lots of administrative tasks   
Experience required 

Previous telephone based customer service experience ideally 
Strong communication skills and experience
Ability to work under pressures 
Good administration skills and experience
Ability to multi task and organise your workload
Have the ability to multitask and spin lots of plates whilst working to deadlines.
Good knowledge of Microsoft Office, particularly Excel and Outlook
Plus Fantastic benefits which include the following :
Hybrid working 
Pension - up to 15% contribution 
Employee car scheme 
well being hours 
Employee car scheme 
Gym memberships 
Car schemes 
Holiday of between 25 and 30 days dependant on level of service 
Enhanced maternity , paternity and premature baby leave 
Learning hours
And several more 

If this sounds like your next role, please get in touch with Fran Curtis at Dynamite Recruitment on (phone number removed)

INDH