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NW Recruitment Services are looking to recruit a Customer Support Assistant for our industry leading client in the Accrington area.
This is a crucial role in ensuring smooth operation of our client's business and requires keen attention to detail, excellent communication skills and the ability to effectively multitask.
Roles and responsibilities
* Communicate with customers over the phone, via email and face to face
* Maintain and update spreadsheets
* Maintain and update CRM systems with customer details and orders
* General administrative duties
The ideal candidate will:
* Have strong customer service skills, with the ability to build long term relationships with colleagues and customers
* Have excellent administration skills with high attention to detail
* Be organised and self-motivated with the ability to work in a fast-paced environment
* Be computer literate with a working knowledge of the Microsoft package
Hours of Work
Monday to Thursday 8:30am til 5pm. Fridays 8:30am til 4pm