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Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Court Usher

Location: Ipswich Magistrates' Court - Fully On Site
Salary: £11.44 p/h
Working hours: FULL TIME: Monday - Friday 8:30am - 5PM (37 hours a week)

If you're seeking an engaging opportunity to gain experience working within the Public Sector, we have an opportunity for you! Our client situated in Ipswich HMCTS Magistrates' Court are looking for a Court Usher to join their team on a Full Time Temporary basis. In this post, you would play a vital role within the HMCTS, serving as the primary point of contact for all court users involved in hearings. Your responsibilities extend to supporting the administrative staff, ensuring the smooth flow of court proceedings. This role involves direct interaction with members of the public, who may be experiencing anxiety or distress during their court visits. This is a Temporary position, however, is very likely to be extended.

Key Responsibilities:

Strong customer focus and service skills.
Proficient in IT and Microsoft Software packages.
Excellent communication and organisational?skills.
Ability to react quickly and professionally when needed.
Comfortable dealing with sensitivity and professionalism, catering to individuals from all walks of life, some of whom may be vulnerable and under stress.

Requirements:

Previous experience in Administration
Exceptional communication and listening skills
The ability to multitask
Strong organisational and time-management abilities.
Exceptional Customer Service
Benefits:

Holiday entitlement
Access to a pension Scheme
Access to a free on site car park
Weekly Pay
This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don`t hear from us within this period, we encourage you to explore other exciting roles with Brook Street.

If selected, candidates must have an in-date and valid passport and undergo security and reference checks.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group