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Exciting Opportunity Alert! ?

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect temporary position for you as a Customer Service Advisor with our client, a leading premium fresh food brand. ?

? Job Duration: 18th July - 26th July

⏰ Working Hours: 9:00am - 5:00pm

? Contract Type: Temporary

? Hourly Rate: £14

As a Customer Service Advisor, you will be the first point of contact for our client's valued consumers, representing their brand and ensuring their satisfaction. By delivering top-notch service through various communication channels, you'll play a crucial role in maintaining their reputation as a provider of high-quality products. ?️

✨ Your Responsibilities ✨

✅ Provide prompt and professional assistance to consumers via email, telephone, letter, and social media, ensuring their needs are met and queries are resolved. ?

✅ Demonstrate exceptional communication skills to understand consumers' concerns and respond accordingly, leaving them feeling valued and satisfied with our client's brand. ?

✅ Collaborate with different teams, such as Technical and Food, to provide accurate and relevant information, ensuring a seamless consumer experience. ?

✅ Show empathy towards consumers and showcase our client's commitment to constantly improve by embracing feedback and turning every interaction into an opportunity to build stronger relationships. ❤️

✅ Analyse consumer contacts on a weekly basis, identifying any trends and reporting them to the marketing team. Your insights will help shape our client's strategies and refine their products, packaging, and communication. ?

? What We Offer ?

✨ Competitive hourly rate of £14

✨ Opportunity to work with a rapidly growing premium fresh food brand

✨ Gain experience in a customer-focused role

✨ Work on-site in Park Royal

? Desired Skills and Qualifications ?

? Extensive customer service experience, understanding the importance of delivering exceptional service to consumers. ?

? Strong sense of urgency and ability to identify and escalate issues that require further attention. ?

? Excellent communication skills, both written and verbal, with a genuine passion for engaging with consumers. ?

If you are ready to make a difference, apply now to join our client's team as a Customer Service Advisor. Embrace this opportunity to contribute to a premium fresh food brand and be a part of their journey towards excellence! ??️?

? Apply now and let's create memorable experiences together! ?

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website