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CQC Registered Manager - Domiciliary Care Services

Dartford, Kent

A CQC registered manager has many responsibilities which they have to perform in order to run a care service safely and effectively. There are specific requirements you have to meet as a registered manager under regulation 7. You need to be committed, accountable and take ownership and your responsibilities seriously. Being a registered manager has some legal responsibilities and can result in prosecution if there are serious breaches.

The main fundamental role is the shared responsibility enshrined in law which registered managers have along with the registered provider (Care Organisation). You are required to ensure your services meets all fundamental standards, regulations and legislation.

As a CQC Registered Manager you will be expected to be in day-to-day management of one or more regulated activities. The CQC will expect you to report and notify them about certain information such as the death of anyone using your service or when there are safeguarding concerns. Failure to perform your role could result in sanctions such as de-registration. Along with your fundamental activities you are also expected to be a good communicator, team player, committed to personal and professional development.

There is an expectation for you to demonstrate how you are a fit person in order to be a registered manager. There are also additional requirements to demonstrate you are also a fit person to run your organisation in particular when you are the sole company director for the care service (provider), and the proposed nominated individual.

As a CQC registered manager you are expected to be someone of good character, have management and leadership skills which includes motivating staff and delegating whenever appropriate. Staff will expect you to be a positive role model who values them and committed with their professional development. Staff, families, people who use your services and other professionals will expect you to be transparent and have integrity. You are expected to adhere and work in line with both internal and external requirements such as policies and procedures.

Registered managers are also expected to have a strategic overview of their organisation which includes having short and long term goals in place. They should market the services and carry out all business functions which includes costing services and having an awareness of the impact of changes such as legislation, market and labour forces. Do not separate the business side of your role as you might find yourself spending more than what is coming in which is not sustainable.

There must be a continuity plan and risk assessments to reduce the impact of harm to people using the service and the organisation. As a registered manager you have to be responsive and value the contribution of everyone linked with your service. You have the responsibility of acquainting your self with any changes by the CQC and Skills for Care.

Essential Qualifications:

* Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services: This qualification is 1 mandatory for registered managers in England. It ensures they have the necessary knowledge and skills to lead and manage a care service.

Essential Experience:

* Proven Experience in Domiciliary Care: A strong understanding of the complexities of home care, including care planning, risk assessments, and medication administration.

* Leadership and Management Skills: The ability to lead and motivate a team, delegate tasks, and make sound decisions.

* Regulatory Compliance: Knowledge of CQC regulations, standards, and best practices.

* Financial Management: Understanding of budgeting, financial reporting, and cost control.

* Staff Management: Experience in recruitment, training, supervision, and performance management.

* Communication Skills: Excellent verbal and written communication skills to interact with service users, families, staff, and external agencies.

* Problem-Solving Skills: The ability to identify and resolve issues effectively.

* IT Proficiency: Familiarity with care management software and other relevant IT systems.

Desirable Experience:

While not always essential, the following experience can enhance a candidate's suitability:

* Experience as a Deputy Manager or Senior Care Worker: A solid foundation in frontline care can be beneficial.

* Training and Development Experience: A background in training and developing staff can be valuable.

* Quality Assurance Experience: Knowledge of quality improvement methodologies and auditing.

* Experience in a Specialist Care Setting: Experience in dementia care, mental health care, or other specialized areas.

Salary - between £40,000.00 - £50,000.00 depending on experience