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Customer Service Coordinator
East Grinstead
£25,000 - £28,000
 
We are seeking a Customer Service Coordinator to join our well established and bespoke development client. The role be based in East Grinstead, West Sussex, and comes with a salary between £25,000 - £28,000.
 
Responsibilities for Customer Service Coordinator

Provide excellent customer care
Excellent communication with other departments
Update delivery dates, track deliveries
Follow leads through marketing, advertising and meeting with customers
Great understanding of products, services and overall objectives
Flexible with working Saturdays and Open Days
Attend weekly and monthly meetings
Assisting the MD/Project Manager with:
Diary management
Meet financial targets
Customer service Monitoring and following up all general sales enquiries
Administrative and organisational duties
Follow up planning/ building regulation application and liaising with the planning authorities and technical departmentRequirements for Customer Service Coordinator

Understanding of Microsoft office
Able to work 1 Saturday a month – time off in lieu
Organised and administration experience
Willingness to work out of office hours
Experience in customer service with great communication skills
Previous experience in the construction industry would be beneficial but not essential
Comfortable approaching customersIf the Customer Service Coordinator role has taken your interest, or you have any questions, apply with your latest CV and I will be in touch to discuss the next steps of your application.
 
Ross Stott @ Utilise