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General Manager

North Yorkshire

Full-Time

To develop and drive forward our Visitor Centre, bar and restaurant ensuring high standards of food and service are maintained whilst retaining a personable and friendly approach.

Duties:

Manage day to day operations, drive revenue and collaborate on exciting events and campaigns
Ensure the Team provide a professional, friendly and welcoming service to all guests
Ensure staff are trained to deliver the standard of service appropriate and excellent customer service
Ensure staff are managed, trained and motivated to sell effectively and maximise revenue opportunities
Recruit, develop and train staff as required, including supervisory staff
Rota service staff ensuring a Supervisor is designated for every shift
Control staff costs to deliver required profitability
Identify areas for staff training and development, providing coaching and organising training as appropriate
Ensure adherence to Health and Safety procedures to ensure the safety of employees and guests at all times
Ensure an up to date document detailing F&B Standard Operating Procedures is maintained

Skills:

Effective team leadership / motivation skills
Able to communicate confidently at all levels
Able to work on own initiative
Organised and able to plan ahead
Good timekeeper
A proven record in problem solving
Bar / Cellar management experience
Good numeracy and literacy skills
Excellent accuracy and eye for detail
Passion for beer and brewing

Key Competencies:

Proven managerial / leadership in hospitality
Excellent communication skills
Organised
Excellent customer service skills

Experience:

Essential

Proven leadership in hospitality
Excellent communication and customer service skillsDesirable

Personal Licence to sell alcohol
Current First Aid CertificateSalary

£40,000 - £45,000 per annum

Hours

Up to 45 hours per week

Flexibility between 5.00am - 12.00 midnight, 5 days out of 7 days.

Please contact Dani at Berry Recruitment on (phone number removed) or you can email your CV

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job