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We are delighted to be recruiting for our client on the outskirts of Basingstoke for a permanent Project Coordinator. The client has grown enormously over recent years and continues to expand it's presence within the sector.
You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will be working alongside a focused and driven 13 strong team keen to enable your success.
Your role is to efficiently provision all products from the company from our product portfolio for both existing and new customers while delivering exceptional customer service to the client. You will ensure that all new and post sales orders are dealt with efficiently and that the order is validated and deployed correctly. You will design project and communication plans for delivery of the required solution, ensuring we regularly communicate with our clients while exceeding their expectations.
Key Responsibilities
To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge. You will co-ordinate both internal and external resource along with raising purchase orders and organising for materials to be sent to site.
You will maintain relationships with key partners to ensure we provide a unified service from supplier to client. You will raise or add all aspects of the project to our CRM which also includes the engine that bills the customer monthly for the services provided.
Skills & Experience
Positive can-do attitude
Proven problem-solving attitude
Excellent communication skills, both written and verbal
High level of attention to detail
Strong organisational skills
Ability to work independently and as part of a team
Customer Service background (retail or commercial)In return the company offer a salary of £30000-£32000, free car parking and genuine progression opportunities.
Due to the location a car driver is required.
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