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We are currently recruiting for a passionate, confident and organised Renewals Executive to join our clients vibrant team.
They work with ground-breaking technology so you will need a head for tech, a passion to learn and a drive to be better every day.
About the Renewals Executive role
An important part of the broader customer facing team helping to hit monthly targets, as well as further grow the company and brand. You will be managing your own workload with great attention to detail, efficiency, and accuracy. You will be working collaboratively with the other members of the Sales team to help support each other’s workload when required.
As their Renewals Executive your key responsibilities will be:
* Understanding all aspects of the renewals process
* Working with publishers/suppliers to request quotes for incumbent and non-incumbent renewals
* Ensuring all renewal dates are in the system and are accurate
* Create and send renewal quotes
* Provide any ad-hoc support required to facilitate the success of the renewals function as determined by the Renewals Team Leader
* Deliver fantastic customer service
As their Renewals Executive you will receive:
* Paid Training
* Individual Personal Development Plans
* Salary plus commission/bonus schemes
* Sick Pay
* Holiday Pay
* Staff Referral Scheme
* Personal Trainer
* Flexible Working arrangements
* Incentives and Rewards
* Social Events/Fundraisers/Staff Parties
* Life Assurance with MetLife
* Employee Assistance Programme for you and your family
* Medicash Health Cash Plan
All companies say that they have a great culture – They are proud that this is reality – They put their people first!
About you
To succeed in this exciting Renewals Executive role you will need a good standard of education including GCSE level 4/grade C (or equivalent) and above in Maths and English, and at least two years of business-to-business sales/sales administration experience. Their most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?
Other skills they are ideally looking for:
* Must be an excellent communicator, over the phone, written and face to face
* Excellent IT Skills
* A self-motivated, driven character with the ability to show initiative
* Attention to detail, efficiency, and accuracy in reports and customer communication and dialogue
* Able to prioritise and re-prioritise during the day to ensure urgent tasks are completed
* The ability to choose the best course of action, escalate if required but retain ownership of the issue until resolved
* Ability to build added value relationships with customers and partners – customer focussed
* Honest, trustworthy and reliable
About our client
Our client sells software to resellers both in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. They're an enthusiastic technically led team that is at the cutting edge of new and exciting technology. They are customer-focused and pride themselves on offering various solutions; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – hybrid working, a personal trainer, and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs.
Staring salary £23,300 per year plus commission