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Job Title: Housing and Community Officer
Salary: £30,000 per annum
Hours: 37 Hours Per Week
Type: Permanent
Location: Liverpool, L3
Start Date: ASAP

Join our client as a Housing and Community Officer and play a crucial role in shaping a thriving community. This position offers you the opportunity to make a real difference to residents' lives by supporting housing needs, managing tenancy matters, and contributing to neighbourhood well-being. Your work will directly influence housing services, from managing rent and benefits to working on community regeneration projects.

Key Duties and Responsibilities:

Provide advice on tenancy matters, welfare benefits, and rehousing requests.
Assist tenants with support needs to help them sustain their tenancies.
Support the Property Services Manager with void turnaround targets and the lettings process.
Assess housing applicants and manage allocations in line with the Lettings Policy.
Ensure tenancy terminations and new lettings comply with policy and targets.
Work to resolve tenant disputes and enforce tenancy conditions in collaboration with the Housing Management team.
Assist with legal action to enforce tenancy conditions when necessary.
Conduct estate inspections, monitor repairs, and liaise with colleagues to improve the environment.
Promote tenant engagement in service delivery and decision-making.
Attend internal and external meetings as needed.
Qualifications and Experience:

Experience in a housing management role or knowledge of tenancy law is advantageous but not essential.
Strong planning and organisational skills.
Excellent communication and customer service experience, with a proven ability to work effectively with the public.
Enthusiasm, drive, and a genuine passion for making a positive impact on the community.

If you require any additional information regarding the position, please call David at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)