After Sales Administrator

Norwich, Norfolk
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Location: Watton, Norfolk
Salary: £22k - £24k plus growth opportunities
Job Type: Full-time, Entry-Level

About Us: My client is a dynamic and thriving manufacturing company, producing high-quality products with a commitment to excellence in both engineering and customer satisfaction. We’re seeking a proactive and tech-savvy After Sales Administrator to join our team.

This is a perfect opportunity for someone who is fresh out of school or college and looking to kick-start a career with potential for growth in engineering, sales, or customer service.

Key Responsibilities:

Handle customer queries and complaints via various communication methods.
Process requests and queries effectively. 
Coordinate with the engineering and sales teams to resolve technical or product-related issues.
Maintain and update after-sales records in our database.
Prepare regular reports on after-sales performance and customer feedback.
Identify ways to improve customer experience based on feedback and metrics.
Assist in other administrative tasks as required. Who We’re Looking For:

Recent school or college graduate (prior experience is not essential).
Tech-savvy with a strong understanding of basic software tools (MS Office, databases, CRM systems).
Excellent communication skills – both written and verbal.
Strong organisational skills and attention to detail.
A proactive, customer-focused attitude.
Interest in manufacturing, engineering, or sales is a bonus.
Desire to learn and grow within the company. What We Offer:

£22k to £24k with potential for growth.
Comprehensive training and support from experienced team members.
A clear pathway for career progression in engineering, sales, or customer support.
A friendly and supportive team environment.
Opportunities to work on meaningful projects and make a real impact. If you’re ready to start an exciting career in a thriving manufacturing company and have a passion for customer service and technology, we’d love to hear from you!

To Apply: Hit apply and submit your CV or contact Lewis Woollard direct on (phone number removed)

Job Info
CV-Library logo
Job Title:
After Sales Administrator
Company:
CV-Library
Location:
Norwich, Norfolk
Salary:
£22000 - £24000 Per annum
Posted:
Nov 14th 2024
Closes:
Dec 15th 2024
Sector:
Engineering
Contract:
Permanent
Hours:
Full Time
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