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About Us: Call Systems Technology (CST) leads in wireless communication technology and critical alert software solutions. We provide paging systems, two-way radios, critical alarms, call button solutions and our Gen2 monitoring software to an impressive international client portfolio ranging from leading supermarkets, hotels & resorts and restaurants to global investment banks, entertainment venues and stadiums, super-yachts and well-known UK landmarks.

Role Location: This is a field-based role from home. Location of client sites for this job will be primarily south of Birmingham, bounded by the M1, M4, M5 and M6. Candidates must live within this broad geographical location, and may be asked to attend jobs outside of this area from time to time.

About the Role:

* Installation and service of radio paging and radio speech & data equipment at UK customer sites

* Provide expert, impeccable installation, expert service, customer training and advice with the Company’s products

* Attend monthly training on all products including paging, two-way radios, transmitters, aerials and GEN2 Cloud as well as new products when introduced

* Travel overseas (voluntarily) on occasion to do installations for European and US clients

* Provide second-line customer support when Customer Service team need to escalate

* Support the pre-sale sales team with site surveys

* Support post-installation / commissioning documentation for CRM

The right candidate will have:

* Excellent understanding and hands-on capability of installation of low voltage electrical systems

* Understanding of radio communication systems and IT networking

* Access Control, Nurse & Disabled Alarm System, Wireless Paging Systems knowledge

* ECS / CSCS Card

* Genuine interest and curiosity about our products and how they work for clients

* Strong PC skills including all Microsoft products (Word, Excel, Outlook)

* Excellent communication skills to build relationships with colleagues, suppliers and customers

* Eye for detail, tidy cabling and aesthetics

NOTE:

* This role is field based so you will naturally enjoy driving and travel around the UK as part of the role.

* The ability to work on your own initiative in a professional manner is key to this role, with colleagues and manager close at hand for support.

* The role may include some overtime and overnights.

* Must have a full, clean UK Driving License and experience of driving a midsize van in the UK