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Job Title: Senior Sales Assistant
Salary: £37,000 PA to £40,000 PA (Dependent on Experience)
Location: Surrey
Hours of Work:
Week 1: Monday to Friday, 07:00 - 17:00
Week 2: Monday to Friday, 07:00 - 17:00, Saturday 07:30 - 12:30
Company Overview:
Simon Acres Recruitment is excited to present a remarkable opportunity with one of our esteemed clients, a leader in the building products industry. Due to their continued success and expansion, they are seeking a highly motivated Senior Sales Assistant to join their dynamic team in Surrey.
Role Overview:
As a Senior Sales Assistant, you will play a pivotal role in driving sales and delivering exceptional service to customers across multiple channels, including telephone, email, and face-to-face interactions. Your primary objective will be to exceed customer expectations, boost branch sales, and contribute significantly to the overall gross profit of the business.
Key Responsibilities:
* Collaborate effectively within a team environment, embodying the company's vision, values, and aspirations at all times.
* Cultivate strong relationships with customers to optimize sales opportunities and enhance overall customer satisfaction.
* Utilise your initiative to identify and resolve customer and product-related issues, ensuring swift and effective solutions.
* Proactively identify new sales opportunities through market insight and customer feedback, contributing to the maximization of sales and profit margins.
* Adhere strictly to company policies concerning computer systems, procedures, and administration to ensure accuracy and compliance.
* Liaise with suppliers’ representatives as necessary to ensure product availability and resolve any queries that may arise.
* Continuously develop personal product knowledge to provide informed recommendations and elevate the customer experience.
* Share valuable insights about customers and projects with fellow team members to identify potential sales opportunities across different product ranges and regions.
* Actively safeguard against theft of company goods by maintaining a security-conscious approach at all times.
* Ensure a proactive stance on health and safety for both staff and customers, reporting and addressing any potential concerns or issues promptly.
* Undertake any other reasonable duties as required by the company to support operational excellence.
Specific Experience & Skills Required:
* Minimum of GCSEs at grade C or above in Maths and English, or equivalent qualifications.
* A minimum of 2 years of experience in a sales role within the building products industry, demonstrating a solid track record in sales performance.
* Comprehensive product knowledge is essential to effectively meet customer needs and drive sales.
* Strong interpersonal skills with the ability to engage and influence customers effectively.
* Proven ability to work in a fast-paced sales environment and meet or exceed sales targets.
Application Process:
For inquiries or to apply, please submit your application or call us at (phone number removed).
Simon Acres Recruitment is acting as the recruitment agency for this vacancy