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Front of House
Start Date - Open
* Permanent role
* Monday - Friday 08:00 until 17:30 (occasional later finish depending on business requirements for example 18:00 pm finish).
* Hourly Rate
* Full time - 42.5 hours per week.
* Flexible working options available on request
Pennings Leighton Buzzard, Unit 1, Cherrycourt Way, Leighton Buzzard, Bedfordshire
Benefits & Compensation
* £26,000 - £28,000
* Additional weekly team performance related bonus (if target is hit)
* Award winning Employee Assistance Programme that extends out to your family)
* Exclusive staff discount for vehicle repairs
* Company pension
* On site free parking
Requirements for the role
* Customer service skills
* Friendly telephone manner
* Ability to use IT systems
Desirable
* Experience working in the vehicle industry
Job Description
Front of House
- General liaison with customers both face to face and by use of the telephone.
- Advise customers in compilation of claims forms and courtesy car documentation. Collect excess payments and contributions.
- Liase with Customer Co-ordinators and Production Manager regarding progress of jobs through the workshop. Maintain records as required.
- Communication with Insurance Companies and their Representatives regarding additional work, written authority and contributions