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Business Support Officer

Bristol

Contract
£12.80 per hour

Our client is looking for an experienced Business Support Officer.

Working pattern:- 08:30 - 17:00 Monday to Thursday and 08:30 - 16:30 Friday One day per week based at Patchway Locality Hub, the remaining days working from home During the first few months, based fully at Patchway Locality Hub for training purposes

About the wider section/function:-

The Locality Hubs are part of Integrated Children’s Services which is responsible for the safety and welfare of children and young people. The Integrated Children’s Services Department collectively bring together and provide a complete range of children’s services within South Gloucestershire.

Problem solving and decision making examples:

This role will apply knowledge and experience about administration to solve problems and deliver work to deadlines.

The post holder will analyse data, accessing the systems to extract missing, incomplete or inaccurate information to comply with the department’s performance requirements.

For example the post holder will need to analyse this data by accessing standard reports regularly highlighting any inaccuracies, missing data, ensuring data is clean and accurate and taking the initiative to resolve.

The post holder will need excellent communication skills.

Typical problems they will be required to solve are:

• Dealing with some of the people accessing our services this may include service users who can present with challenging behaviours. The Business Support Supervisors will provide support and advice where needed.

The post also has a financial aspect which will involve attention to detail. The post holder will also need to understand how goods and services are procured and the understanding of keeping purchases within the appropriate budget codes.

Key responsibilities:-

Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented. This will include minute taking for key meetings.

Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.

Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.

Research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.

Interact with customers, colleagues and partners to maintain strong working relationships.

Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.

Please visit our website for more job opportunities colbernlimited co uk

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer