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Sales Operations Manager

We are looking for a Sales Operations Manager to assist in improving the reliability of sales forecasts and sales effectiveness. Reporting to the MD, this role will own the sales forecast and will be responsible for ensuring day to day practices that will aid with improving its accuracy. This is currently seen as a full-time of ice-based position (Northampton) which may include some UK & European travel in the future.

Sales Operations Manager Responsibilities:

* Improve and maintain business reporting for strategic analysis and internal business review

* Define weekly, monthly and quarterly objectives for the growing sales team – currently 10

* Enhance sales productivity by training the team to work smarter by using the company processes and data tools

* Support on-going analysis of sales team’s performance and effectiveness of different plays

* Report on process adherence by different sales teams

* Coach and mentor members of the team

* Assist with recruitment of new sales personnel

* Refine customer segmentation, assist with territory management, and help create a plan to enhance upsell, cross-sell and renewal processes

* Support sales programs by updating performance, reporting and communication to participants to drive success

Qualifications

* 5 years of sales management and sales operations experience.

* Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables, Data connections, Macros)

* Familiarity with CRM systems (Gold-Vision preferred but not essential) • Intellectual curiosity

* Strong analytical and problem-solving skills

* Proven results of successful past sales management processes.

* Proven results of successful leadership in managing and motivating teams

* Confident communicator