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Exciting Opportunity: Accounts Receivable Lead

About the Role: We're seeking an experienced and dynamic Accounts Receivable Lead to oversee and enhance our client's income processing operations. You'll play a crucial role in managing rental, service charge, and other income in the Accounts Receivable function, ensuring everything runs smoothly and efficiently.

Your Impact: As a senior member of the Finance team, you'll be at the forefront of fostering a customer-centric approach and driving a culture of continuous improvement. Your expertise will help deliver outstanding financial services and achieve the best possible outcomes for residents.

What You'll Do:

Ensure Accuracy: Oversee the accurate and timely processing of all income, strictly adhering to procedures and financial regulations.
Manage Payments: Ensure customer payments and Housing Benefit are accurately allocated and posted, promptly addressing and resolving any discrepancies.
Handle Queries: Supervise the team in resolving account queries and adjustments swiftly and within agreed timescales.
Collaborate: Work closely with Local Authority Housing Benefit departments, Social Services, Allpay, Banks, and customers to ensure smooth and accurate posting of received funds.
Enhance Controls: Contribute to the annual review of internal controls and financial policies, striving for continuous performance improvements.
Support Audits: Provide necessary information to internal and external auditors.
Act as Deputy: Step in as Finance Operations Manager AR when needed.
Manage Data: Handle large, complex data sets with precision using Excel and in-house systems.
Lead the Team: Manage and appraise the Finance Officers in Accounts Receivable, promoting a culture of continuous learning and professional growth.

What We're Looking For:

Experience: Proven track record in running an Accounts Receivable team within a large, complex organization.
Financial Know-How: Strong grasp of double entry bookkeeping and accounting principles.
Leadership Skills: Demonstrated ability to manage and supervise a medium-sized team in a high-volume environment.
Problem-Solving: Expertise in resolving complex income issues through data analysis and effective problem-solving techniques.
Month-End Routines: Familiarity with month-end processes, including reporting and reconciliations.
Communication: Excellent interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
Tech-Savvy: Proficiency in Excel; experience with D365 is a plus.
Professional Development: Currently pursuing an AAT or CCAB recognised accounting qualification with a commitment to ongoing professional development.

What's in it for you?
Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
Generous pension scheme
Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
Health cash plan
Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
Interest free loans - season ticket loan, tenancy deposit loan, and training loan
Cycle to work scheme.
Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy