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At Recruit 2 You, we are working with our Client in Heanor to recruit for an Internal Sales Executive. In this role you will support the Sales and Customer Team in providing an excellent service.

Your responsibilities as the new Internal Sales Executive:

* To process orders in a precise and timely manner (manual and EDI) to ensure efficient management of the ship schedule, sending order confirmations, booking in deliveries, chasing stock, dealing with pro forma payments.

* Proactively follow up all sales quotations and identify growth opportunities.

* Manage and maintain a pipeline of prospective orders, ensuring timely follow-up and engagement.

* To process purchase orders to suppliers for bespoke /non stocked items, to chase supplier invoices on a regular basis for drop/back to back shipments raised, and to create new codes for bespoke units in line with department guidelines.

* Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

* To maintain the enquiries and quote process via precise and timely processing in order to generate new business. Raising and amending quotes, sending to the customer, investigating transport costs and quoting these, sending product information where required.

* Recording delivery issues on the complaints system, including processing customer credit requests where raised, investigating customer delivery discrepancies, and reaching an appropriate solution for the customer

* Participate in project development meetings when required and to contribute to proposals for system ideas and strategies for process improvement.

Requirements for this position:

* Educated to minimum GCSE level C/5 (Maths and English)

* Experience working in a sales and customer focused environment

* An ability to work well under pressure

* Organisational and planning skills

* Problem solving skills

* Proficient in MS Office applications

* Customer and sales focused

* Experience of external sales and customer service delivery – understanding needs and expectations of customers whilst be able to convert quotes to orders

About the role:

Full time, Permanent position.

£28,000 annually.

To apply for this exciting opportunity, please follow the appropriate links or contact Recruit 2 You directly at (phone number removed), acting as an employment agency for this hire.

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