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Job Title: Shift Manager
Reports to: Warehouse Manager  
Salary- £30K-£35K per annum based on experience.
Hours of work - 39hrs per week - Mon to Thurs 10:30-19:00 (Fri 11:30-19:00)

***MUST HAVE WAREHOUSE SUPERVISOR EXPERIENCE***
Main Function - Assist the Warehouse Manager with the day-to-day supervision of designated teams to ensure correct picking, despatch and delivery of wholesale products within budgeted and planned cost and time parameters. To control product quality within the Birmingham Wholesale Distribution Centre and support process improvements, while complying with all aspects of the company Quality Management System. 
Role responsibilities: 
 Planning/Co-Ordination:  

Plan and co-ordinate, the timely picking and despatch of wholesale products within your designated teams to achieve your team objectives and balanced scorecard Key Performance Indicators (KPIs) as determined by management. 
To ensure all deliveries are checked and receipted in a timely manner, and all transactions are carried out efficiently 
To ensure effective, safe, accurate and timely stock management.  Quality:  

Be responsible for ensuring that the quality of the product and service within your area is maintained at the highest possible standards for the customer.   
Ensure ISO 9001 (2008) controls and procedures are strictly adhered to. 
Complete quality inspections on products and services, including Goods In Checks, in a timely manner.   
Full and prompt investigation of issues and implementation of corrective and preventive actions. 
Assist with the preparation for external quality audits. 
 Health and Safety:  

Implement the company’s Health and Safety Policy, ensuring safe working conditions and practices within your area of responsibility (e.g. manual handling, use of PPE, safe use of machinery and equipment, stacking & storage, etc.). 
Carry out health & safety audits and inspections as required.  Record & report findings and take, or follow-up on, relevant corrective action.     
Ensure that a high standard of general housekeeping is maintained on a ‘clean as you go basis’. 
Ensure that full pre-use & shut down checks are carried out by users of machinery / equipment   Maintenance:   

Liaise with the maintenance team to ensure preventive, breakdown and specialist maintenance of all machinery and equipment within your area, ensuring that all maintenance schedules and records are updated accordingly.   
Develop contingency plans to ensure minimum disruption and down time.   Security: 

  To be a key holder and to ensure buildings are opened, secured and locked up and the alarm set as required.   People Management   

Overall responsibility for all aspects of the effective training & development and health, safety & welfare of your team.   
Provide strong leadership, direction and mentoring, thereby fostering and sustaining co-operation and team spirit. 
Ensure compliance with all company rules and procedures and departmental work instructions, processes, systems, etc.  
Ensure structured and planned training and development for self and team to maximise skill levels, flexibility, absence cover, etc.  Provide timely and constructive feedback on the effectiveness of training and make suggestions for improvements. Benefits -

• 31 days annual leave with additional for long service
• Life assurance upon one years’ service
• On-site parking
• Attendance rewards – quarterly £50
• Paid medical appointment allowance
• Recognition schemes
• Flexi Time scheme
• Loyalty bonus
• Long service awards
• Discount on company products – 50%
• Employee referral scheme
• Vitality leisure corporate discount