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Application Support Administrator

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APPLICATION SUPPORT ADMINISTRATOR

Location: Kingston Park, Newcastle upon Tyne NE3 2ER

Contract: Permanent

Hours: 37 per week

Salary: £24,412 per annum

Closing Date: 5.00pm Friday 27 September 2024

Do you have an interest and enthusiasm for application support and helping people with their business system problems? Are you passionate about customer service, and believe you have excellent administrative and communication skills? Then you may be interested in the below opportunity.

An opportunity has arisen for an Application Support Administrator to join our Application Support and Development Team at Kingston Park.

You will provide practical and administrative support for all Kingston ICT applications in line with business processes and service delivery.

If you have excellent communication skills, a team focussed approach to work and are proficient in using ICT systems, we want to hear from you.

About the role:

To support the delivery of excellent, consistent and responsive customer service in relation to internal system applications.

To deliver a range of administrative duties to provide practical application support for the business, including data entry, data management and manipulation.

Carry out functional and business process testing in line with business process or new software releases.

To help co-ordinate activity with colleagues in the business to ensure that issues are resolved quickly and efficiently.

To develop and maintain good working relationships with both internal and external customers.

About you:

You’ll need:

* Proficient in using ICT systems

* Exceptional administration and prioritisation skills

* Excellent communication skills

* Positive can-do attitude

* Enthusiastic team player

The Benefits:

* 28 days annual leave (plus bank holidays)

* Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform

* Generous pension scheme

About us:

With over twenty five years experience in the field, Kingston specialises in leasehold block management as well as residential estate management throughout the North of England.

We have built a reputation that sets us aside from our competitors, and this is reflected by our dedicated and passionate team. We have an excellent track record of employee development and providing opportunities for progression – we are building Kingston to be a business that people want to be part of.

Our customers benefit from our commitment to deliver exceptional customer service, and the capabilities of a team with years of property management experience and extensive knowledge of the latest developments in the field.

We pride ourselves on our transparency and integrity, always aiming to provide a high standard of service that is tailored to suit the individual needs of each development.

To generate pride in our communities, our profits go back into our not-for-profit parent company Bernicia, to improve and ultimately transform our region.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia