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Maintenance Operative

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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our North London Division is looking to recruit a Customer Care Maintenance Operative to join the Division’s Customer Care team.

The Role

The Customer Care Maintenance Operative carries out inspections and maintenance work to the highest standard work on newly sold homes within the Divisional area.

The role of Customer Care Maintenance Operative reports to the Head of Customer Care.

Principal accountabilities of the Customer Care Maintenance Operative role include:

Diagnose and carry out inspections, maintenance and remedial works of new homes as outlined on the weekly schedule.

Log completed maintenance and follow up where required.

Complete and return job sheets on a weekly basis to the Customer Care department.

Maintain regular contact with the Customer Care department to update them on any further work required or any amendments to the weekly schedule that are required.

Effectively communicate with customers with regards to the outcome of any inspections or maintenance work completed and answer any questions.

Experience, Qualifications and Skills

Experience

Experience of working as a Maintenance Operative or similar, ideally within the house building industry.

Multi-skilled experience of various disciplines such as carpentry, tiling and painting.

Qualifications and Training

GCSE Maths and English – Grade 4/C+ (or equivalent)

Full UK Driving Licence

Skills and Aptitude

Excellent planning and organisational skills

Excellent interpersonal skills, with the ability to communicate effectively at all level

Effective listening skills

Good administration skills

Able to work to tight deadlines and schedules

Ability to work on own initiative

Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)

Committed to working and driving safely and securely at all times

Committed to diversity and inclusion

The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked

Ability to travel to all development sites and customer houses, including the divisional office

Must be comfortable working in lived in customer houses

Lone working

Please note this role is subject to a basic DBS check

In return we can offer you:

Competitive salary

Company Van

Competitive annual bonus

Contributory pension scheme

25 days holiday, plus bank holidays

Holiday purchase scheme

Access to discounts and benefits portal

ShareSave Scheme

Cycle to Work Scheme

Life assurance

We reserve the right to close this vacancy if a large volume of applications are received