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Relief Bank Support Mentor - Luton

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ABOUT THE ROLE

We are looking for a dedicated team to deliver person centered and bespoke trauma informed support to vulnerable women in Luton.

As part of a new provision, this service will be open to women who experience sexual exploitation and are dependent on drugs/alcohol, and will offer stable and psychologically informed support in safe, secure surroundings they can call their home.

The service will work in collaboration with multiple services and partners, to embrace a flexible, strengths based approach, displaying tolerance, recognition and understanding the impact trauma can have on behaviour.

The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion. These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options.

We are looking for Relief bank Support Mentors to work with a passionate and committed team focused on delivering essential support and safe accommodation to sexually exploited women in Luton who suffer extreme levels of violence, coercion and trauma.

You will support and empower our residents and participants to maintain their health and wellbeing, to be part of the wider community and help them to lead more fulfilling lives. You will be involved in organising and delivering stimulating and engaging groups and activities across our sites to address the challenges faced by our residents and participants, to support them on their journey towards independent living.

We will be holding a recruitment day for this service on the 14th of January 2024 in Luton. (This is a Women's Service and we will not be accepting applications from men).

ABOUT THE SERVICE

The service will consist of 11 self-contained flats, plus one sit-up space for women in crisis and private space for keywork sessions. The accommodation has been designed to offer women their own homes, behind a protected front door. This model is delivered locally in mixed units and has shown that people with a range of needs can thrive in this type of accommodation.

The service will embrace a flexible approach, displaying tolerance, recognition and understanding the impact trauma can have on behaviour. The service will remain conscious of the societal tendency to unconsciously exhibit bias against women, whereby behaviours considered acceptable from males are often deemed unacceptable for females due to ingrained gender stereotypes. Sexually exploited women will not be expected to change to fit into a service model, rather the service model is designed to support women with high levels of trauma and a complex array of support needs and behaviours.

The service will provide tailored support on an individual basis, adopting an intensive, strengths based, person-centered approach in collaboration with multiple services and partners as required. The service will work with each client on a co-produced, comprehensive support plan where the priorities are set by the client.

Support plans will include:

* Health and mental health needs

* Drug/alcohol and other dependencies

* Exploitation

* Exiting sex work

* Risk and resilience

* Self-care

* Offending

* Relationships

* Move-on/Resettlement

* Education/training/employment

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

You will be creative and able to support and implement new ideas and initiatives, being a team player and able to communicate effectively with people from different backgrounds! You will be able to use your own lived experience to support and empower others, whilst recognising the diversity of experience and journeys that our residents and participants have. We’re looking for someone who is passionate about what we do and can live through our values and culture to help make a difference.

What we are looking for:

* Basic IT – ability to learn new software programs, including Microsoft

* Excellent communication skills both written and oral relationship building

* Ability to manage own workload and determine priorities – time management skills.

* Able to manage emotionally challenging, distressing and potentially triggering situations

* Able to work as part of a team with internal and external partners

What we would like, but not essential:

* Experience coordinating and/or delivering activities and interventions to vulnerable people

* Experience working with complex needs and challenging behaviour

OVERVIEW OF KEY RESPONSIBILITIES

* Support our residents to achieve their personal goals, in line with their support plan, liaising with internal and external professionals.

* Plan, implement and promote a range of internal and external activities and programme opportunities.

* Empower our residents and participants to make decisions and take control over their lives, by creating a positive and enabling environment.

* Recognise signs of deteriorating mental health or general wellbeing, initiative appropriate support and interventions.

* Support the team, residents and participants with knowledge of your own lived experience, coping mechanisms, and other relevant information and guidance.

* Deliver harm reduction advice and educate others whilst working alongside professionals.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Further details of the role, responsibilities and key criteria can be found in the JDPS attached.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website