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To manage a neighbourhood to maximize income and take appropriate action to create inclusive communities.

Daily contact with tenants and their representatives concerning any aspect of Housing Management and conditions of tenancy.   

Ensure by investigation, negotiation, and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti-social behaviour.   

To collect witness statements and evidence for cases referred to court, attending court as required.   

Complete home inspections for tenants requesting transfer, mutual exchange and home visits.   

To monitor current rent arrears and take appropriate action in order to prevent debt to the Council.   

To complete estate inspections, including monitoring of the cleaning contract.   

To undertake quarterly reviews for Introductory Tenancies and make recommendations for converting to secure or extensions