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Credit Controller

Location: Gloucester

Salary: £26,000 - £29,000 per annum

Hours: Full time Monday to Friday

Key Responsibilities:

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Dealing with customer queries and developing relationships with customers

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Allocating payments

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Opening and closing of customer accounts

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Ensuring customer pay to terms

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Updating customer information

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Liaising with sales representatives and other departments to resolve queries

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Dealing with customer complaints, obtaining information and offering a solution where possible

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Releasing pro-forma orders following payment of account

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Updating ledgers

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Reconciliations

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Producing monthly reports detailing unpaid invoices

Key Skills:

* Previous experience in credit control

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Fantastic communication skills

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Good attention to detail

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Good IT skills including MS office packages

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Ability to build rapport

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Excellent problem solving and negotiation skills

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Ability to organise and prioritise a busy workload