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Technical Sales Engineer

£35K-£42K Dependent on experience

8.30am-17.00 with 1 hour lunch

My client in Rushden is looking for an Internal Technical support engineer to join their team. Providing advice and product support to their valued customers. This is a varied and rewarding role for someone with a technical background and or in-depth working knowledge of the industrial control, switchgear, and distribution product industry. The successful applicant will have excellent communication skills and be capable of working both independently and within a team environment.

Your day-to-day activities will consist of:

· Providing information and advice on our varied product range offering solutions to customer technical requirements.

· Understanding and interpreting customer requests for product advice showing an ability to take the key information to provide solutions to their needs.

· Having the knowledge to offer options to obsolete parts to both franchised and non-franchised brands.

· Provide support with advice and solutions to our own internal and external sales teams and staff.

· Compile quotations quickly and precisely using our own internal SAP system (training will be provided)

· Be comfortable dealing with telephone, e mail and webchat enquiries.

· Develop your own knowledge and skills through our continuous training and personal development programs to ensure you offer the very best in customer support.

· Work with our key suppliers to help promote their brands and new products.

· Use your knowledge of our extensive stock to provide fast of the shelf solutions to customer requirements.

· Use and share your knowledge to team members with help in staff training and awareness.

What you will bring to the role:

· A good knowledge of basic electrical principles and or electrical theory. Education to a suitable industry standard in electrical and or electronics preferred but not necessary if you can display competency in the above fields.

· A working knowledge of the control and switchgear industry and products.

· Preferably experience working within a technical support role or team.

· Excellent communication skills

· Accuracy and Attention to detail

· Work well as a team member display good time and self-management skills to help you work in this key area of our business.

· A willingness to solve customer issues by applying your skills and knowledge.

Job Types: Permanent, Full-time

Benefits:

· Company pension

· 22 Days holiday per year

· Private medical insurance

· Life insurance

· Health & wellbeing programme

· Cycle to work scheme.

· Opportunities to advance and develop in a fast growing, friendly, innovative, and exiting business.

Apply with an up to date CV and you will contacted to discuss.

INDKTT