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We have an opportunity for a Planner to join our team in  Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.

Key Responsibilities

Arranging appointments for residents with trades people in a cost effective and organised manner.
Rescheduling appointments using our planning tools.
Handling calls and communicating between the resident and maintenance worker.
Keeping all activity logged and up-to-date.
Ensuring that all follow on jobs are actioned by the end of the day.

Requirements

Previous experience in a similar role
Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
Excellent communication skills

Ability to prioritize tasks
Benefits

22 days annual leave which increases with length of service
Pension
Perkbox rewards
Long service rewards
Volunteering day