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Job Title: IT Support Technician
Location: Worthing, West Sussex (commutable from nearby towns such as Brighton, Shoreham-by-Sea, Littlehampton, and Arundel)
Salary: £24,000 - £26,000 DOE + Excellent Benefits

Introduction

We are currently recruiting for an exciting opportunity for an IT Support Technician based in Worthing, West Sussex. This is a full-time, office-based role offering a salary of up to £26,000 plus an excellent benefits package. The successful candidate will be joining a dynamic team that provides managed IT services to businesses, helping them optimise their technology and improve efficiency. This is a fantastic opportunity for anyone looking to develop their IT career and gain experience in troubleshooting, system management, and IT support.

The role would suit an IT Graduate with some IT Support experience who is looking to progress their career.

Duties & Responsibilities

Respond to and resolve IT support requests through a ticketing system.
Troubleshoot technical issues and provide efficient solutions to end users.
Provision client systems and ensure smooth operation of networked systems.
Manage and optimise networking systems, including internet, routers, and switches.
Maintain a high level of communication with clients, ensuring satisfaction and timely resolution of IT issues.

What Experience is Required

An IT Graduate with an interest in a career in IT Support.
Some experience in IT support or a technical troubleshooting role would be desirable.
Basic understanding of networking (routers, switches, internet connectivity).

Salary & Benefits

Salary: £24,000 - £26,000 DOE 
Benefits:

4 weeks annual leave.
Ongoing Microsoft training and certifications.
Company pension scheme.
Social events and team-building activities.

Location

This role is based in Worthing, West Sussex, with easy access from surrounding areas such as Brighton, Shoreham-by-Sea, Littlehampton, and Arundel.

How to Apply

Interested candidates should apply by sending their CV in strict confidence to Giselle Whitton at CV Screen.

Alternate Job Titles

IT Support Engineer
Technical Support Technician
IT Helpdesk Technician
IT Systems Support Analyst
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