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Job Purpose:
* Helping us achieve our purpose by delivering excellent service to our invoice finance customers. Your role will support our customers throughout their entire relationship from on-boarding to termination. Your role is to help identify all forms of risk; protecting our capital and ensuring our clients consistently receive great outcomes.
Key Duties:
* Ensure facilities are operated and managed in accordance with sanctioned terms and mandate.
* To assist in the evolution of procedures adopting best practice from industry expectations.
* On-boarding clients, ensuring facilities deliver desired outcomes and fairly support clients need.
* Develop strong client relationships understanding their business and funding requirements.
* Management of Client Executives with focus upon performance, development needs and ensuring priorities are managed.
* Assist in the management of recovery cases and to contribute to identification and implementation of recovery strategies.
* Review various data sources to ensure risk is identified and rigorously interrogated proposing suitable mitigation as appropriate.
* Periodically review facilities and negotiate revised terms for any variations required.
* You will assist and support colleagues including sales, operations, risk teams and from the wider SME Division.
* Contribute to completion of all team tasks particularly in times of high workload.
About You:
Key Skills:
* Minimum of 5 years invoice finance experience working within operations at senior level.
* You will be familiar in the identification of invoice finance risk and possessing strong communication skills, are confident in discussing any findings with clients.
* You have a good understanding of Microsoft products. An ability to quickly understand Dancerace and RiskFactor software will be an advantage.
* Enquiring mind to seek out broad information and raise further enquiry to protect our security.
* You thrive in a team focused and independent working environment; being able to organise and prioritise when managing high workloads, taking ownership of tasks to deliver great outcomes.
* Team player, positive and flexible, prepared to nurture others in the achievement of team goals.
* Organised with ability to manage time particularly when working under time pressures.
* Professional and ability to work with confidential information.
Desirable Skills:
* ABFA Certificate Course
* Financial analysis skills
* Qualification & Education
* Must have a Foundation level in course ABFA.
* Full clean driving license is also a requirement