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Our public sector client is looking for a temporary Tenancy Support Officer to join them.

Location – Loughborough

Pay Rate - £12.80ph

You will assist with lettings and follow up support to new tenants to set up tenancies and provide tenancy support and advice to existing tenants as required

Experience Required:

* Experience in delivering a high-quality housing service supporting positive outcomes for vulnerable residents.

* Experience in working intensively with vulnerable people within a social or supported housing setting.

* Experience of working with people with mental health difficulties, substance abuse difficulties and offending history.

Skills/Knowledge:

* Ability to make decisions, take the initiative, and work under own direction.

* Excellent problem solving skills and the ability to use appropriate discretion to address complex situations.

* Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.

* Basic knowledge of housing law and good housing practice.

* Ability to understand, interpret and fully apply prescribed processes in line with Council policy, including the application of sound judgement and discretion where required.

* Ability to assess housing support need and vulnerabilities and deliver targeted support

* Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable households.

* A good understanding and practical experience of Information Technology

* Current knowledge of Welfare Benefits.

* Good written communication skills including the ability to produce concise and clear reports

* Ability to maintain accurate and comprehensive records both manually and electronically.

* Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work